Valvoline Instant Oil Change

Fast and friendly service, big thanks to the manager on duty on11/28/23 and clerk Vincent for generously changing my self-supplied oil filter at no charge. That's real customer service. Thank you.

Worst place to get a oil change done at. The first time all the oil came out soon as I left and my engine locked up… then the second time I have oil leaking out and it smells like burning oil. When I went back for them to check it out because clearly they did something wrong AGAIN. The guy just said go to a full service place ????

DO NOT RECOMMEND for NC state inspections. Staff and Management is uneducated on vehicle classification types and makes assumptions which would fail an inspection. The Subaru Outback is not a sedan and is classified as a Mid-size SUV. NC state law states a SUV is allowed to have any level of window tint on the rear windows. The staff/Mgr state they fail any vehicle with tint less than 35% on any windows. This is not the law and this place needs to wake up and know your job. A Google search would have resolved the issue but they preferred to argue what a manufacturer classes a vehicle over their opinion of what a SUV is…17 years of business with this company and this level of service has lost a loyal customer.