Gerber Collision & Glass

I did not have any service done to my vehicle. But I would give 0 stars for customer service. I was rear ended and this was a preferred collision shop from the insurance company so I made an estimate appointment. I spoke with a wonderful lady from Statefarm who sympathized with my situation after telling her I did not feel safe driving my vehicle with the damages it had she told me after my estimate appointment they were going to give me a rental and set up for me to pick it up from Enterprise after my estimate to have until my car was fixed. I immediately got a call from Enterprise, and they confirmed the pickup day and time with me. The day of my estimate appointment Enterprise called Gerber Collision & Glass of Huntersville to confirm my appointment. The women at Gerber decided herself that I did not need a rental and canceled it...she had no right in doing so as she did not speak with Statefarm and did not know what the situation was or what they had set up for me. When I got to Ge

This place is AWESOME !!!! I hit a deer about two weeks ago. I had a few issues finding a place that could even take my vehicle because of the make and it was not drivable. I searched and found Gerber Collision they were a select service center in network with my insurance company. The claim process was smooth. I had my windshield and part of my roof fixed. Got my car back today it looks GREAT. Amanda and the entire team were great with every part communication, their efforts and timeliness. I don’t want to have to come back here but if I need collision work done Gerber will be my first choice !

Excellent work on rear end damage to my 2018 Genesis G80! I am very picky and know my body work. These guys exceeded my expectations at a VERY fair price. True professionals.