Service King Collision Southaven (Now Crash Champions)

From the time I dropped my vehicle off until I picked it up I was in constant communication with the repair shop. I appreciate the fact I knew exactly what was going on with my repair. I was contacted EVERYDAY with an update. Even when I called to inquire for additional information someone always picked up the phone and that says a lot especially in customer service! They were always friendly and always helpful! When it came down to the day to pick up my car I love the fact that Aaron went above and beyond for me by staying after closing. Even when I arrived after closing he was still friendly still smiling and still giving me the best customer service. I appreciate service king and its employees for making a hard time so much more bearable!!! Service: Body & Trim

This company had my truck in there for fender damage, had to take it back in because my truck had spots that didn't have paint, and after second visit my truck had Runs in the paint!!!! it never got fixed!!!! I have to many things to do then to run and get my truck dropped off over and over again for unprofessional, substandard work that's never done right. now the plastic around the headlights is broken loose and they won't return my phone calls!!!! DONT'and I am telling everyone I meet to never go here!

Don't go here they wasted my time took in for a estimate waited 2days cause they said they would have it done...3days past no called so I pulled up they say we still working on it.. 2days past still no call so up again they give me the same answer still working on it..Still no call in a couple days pull up again to tell me we don't work on aluminum cars why u didn't tell me that the first day I came in.. they are so unprofessional wasted my time a whole week I could have been went somewhere else