Landers Buick GMC Service

So, I went in for an oil change and tire rotation, and when I left, I noticed I had a vibration coming from the rear. I had some things to do, so the next morning, I called and made an appointment. By the time I took it in, the vibration had stopped, so I didn't have them check it. A few days later, I had tire issues so I took my truck to the tire shop by my house, so I stood out with the tire guy while he was doing my tire and while he was taking the lugs off I noticed one wasn't coming off smooth and me being a mechanic myself, I said to myself please don't break but it did. So I saw it wasn't his fault. So I took it back to Landers Buick GMC and spoke with the service manager, and he told me they wouldn't fix what they did because I didn't bring it to them, for a flat tire. I actually travel a long way to go there to get work done but not for something as simple as a flat tire. I couldn't blame the tire guy because I watched him, and Landers was the place before that and Landers tol

Service Dept is trash! They switched from whomever to Landers, and it's still trash! Coming in for a simple oil change and tire rotation is too much to ask for. My last 4 visits to this dealership have been a complete waste. Sales sell you on warranties and maintenance, but it's double the hassle trying to basic service needs.

I had to wait 2 hours even with an appointment. Love my Buick but the service center is awful. Not the first time I had to wait 2 hours or more.