Snodgrass Collision Center

I have used Snodgrass several times in the past for repairs, ordering new parts, etc. I was unaware of any other places near the area that provided these services, so kind of just stuck with them. Each time I had taken in a car, the job took a *long* time. Had to order a new wheel at one point, and they had my car for 2 and a half weeks (a job Discount Tire can do within a few days). Much more recently, I had gotten in a fender bender. Took my car in for someone to take a look, and brought my insurance estimate. I have now gone there for 5 days (as they asked me to), and they still haven't even looked to sourcing my parts. Each time, they ask me to call and remind them to look into it. Each time I call, they tell me they are busy but will have it by the end of the day. Rinse and repeat. After being told to remind them to do their job for the umpteenth time, I just stopped calling. Haven't heard any updates since then. Took my car in to US Customs Collision and Repair (also in Joplin),

I was very disappointed in the service I received this time. I had used them before and service was great. This time my vehicle settle for 10 days outside and they never looked at it. I picked it up and went else where. Service: Auto engine diagnostic

Mike and Dana are great people that run a great business. I was pleased with the results and price