Firestone Complete Auto Care

We needed some fairly major A/C work completed on our truck, and the team at Firestone in Sterling Heights was absolutely top notch. They are thorough, quick, honest, and fair. We'll definitely be back with our other vehicles for routine maintenance and anything else that pops up. Services: Exhaust, Air conditioning, Oil change

I was given a rental from Enterprise that within 10 miles had a low tire alert. Stopped here just before closing and was given amazing customer service. The associate, Daniel, was extremely helpful and got me out the door quickly. Would highly recommend this location! Thank you!

If I could rate 0 stars I would. Horrible experience. The lady at the front was very rude. I received a call at 3:40pm stating that if I was not there by 4pm then I would not be able to pick my vehicle up until 9am the next day because they were closing, and picking my vehicle up the next day was not an option, meanwhile the locations website said they closed at 6pm. I had brought my vehicle in to get tires, a wheel alignment and an oil change. After I left my vehicle drove horribly. I feel unsafe driving my car. I took it to a different Firestone location the next day and they told me that my tires were not balanced, and unfortunately the technician that works on suspension/wheel alignments was not in to make sure that service was done on my vehicle. My car is still driving all over the road and I still feel unsafe driving my vehicle after visiting this Firestone location. I would not recommend this location to anyone. You will receive horrible service. Services: Tires, Wheel alignmen