Big O Tires

Great facility, kind smiling folks, helpful, and they have many ways of financing literally anyone with tires and other items regardless of credit…Connie is amazing

I went in to get my brakes checked they told me they were fine. Rotors were little worn on the back but to wait until they were down before changing pads. Most places would have just put the brakes on and charged me without saying anything. Was impressed!

BIG O Cash Grab! My wife took her van to Big O to have brakes checked because they were squeaking and the steering wheel was shaking terribly bad when applying the brakes. When we arrived the technician took the van into the shop to check the brakes. My first red flag was the fact that they did not test drive the van to check the shaking issue. After the inspection, the girl working the counter, Jordan explained that our pads were still 90% good but all the rotors needed replaced. Since we were having rotor replaced we would need new pads too. Total $817.88. We explained to her we all the brakes and rotors replaced only 15k miles ago at Big O in Radcliff, where we paid $821.00 and showed her the receipt. She stated the warranty was up and we would have to pay the full amount again. We had her print out a quote and left. One week later I took the van to Brakes 4 Less, 2 blocks up the street from BIG O to have the brakes checked. When I arrived the technician asked for my keys so he coul