Gateway Auto Service

This auto shop is one of the best...from walking in and talking to Thaila was a pleasant experience very professional in- take counter person she kept updating me along the process of fixing my vehicle...the mechanic Xavier and others where outstanding at thier craft ...I recommend this shop highly good professional people working there ...got my vehicle back and running in excellent condition

Dishonest and faulty craftsmanship. I essentially paid 300 dollars for their mechanic to zip tie the wrong part to my transmission. I brought my vehicle to the shop when my gear shift broke, and they replaced the bushing that connects it to the transmission with the incorrect part without telling me. I found out the next day when the “universal bushing” slipped off of the transmission and my car was stuck in reverse. They sent the mechanic to my location where he proceeded to zip tie the bushing to my transmission. Then they were stand offish and aggressive over the phone, refused to order the correct part, insisted that I order the part off of Amazon, and denied me a refund after I explained I was upset with the situation and how it was handled. Do not recommend. Service: General repairs & maintenance

Went in thinking I only need a tire patch, upon further inspection I was notified that all of my tires needed to be replaced. I was given NUMEROUS options in used and new tires as well as details on what type of tires I had and what I really needed. Fantastic communication, tires were replaced faster than expected. Service: General repairs & maintenance