Firestone Complete Auto Care

Solid service. I had received excellent customer service upon my arrival. Very great business and super welcoming staff with a variety of service. I’ve been going to this place for couple years but never had so great experience.

I have had my many cars over the past 20 years or so, serviced at Bolingbrook Firestone. They have bailed me out of car problems, many times. I still have my work done there, if it is repair work that they do. Sal, Tanya, and everyone else there have always treated me well, do good service work, and stand behind their service, if help is ever needed. Based on my experiences with them, over many, many, years, I recommend them as a place to bring your car for servicing.

Being coming to this place for 7 years.Made appointment for 9:00am got there 8:57am they told me two hours for oil change & tire rotation. The mechanic doing the work walk around and talk more time than he spent on my car. Before making the appointment I ask for estimate on tuneup, they say they don’t do estimate with out seeing the car first . Call other shops, no problem giving me estimate. Anyway got out of there by 11:10 am I asked manager why I was not given an estimate he shrugged it off. I regret getting a lifetime alignment package in place, now I am stuck.