Mr. Tire Auto Service Centers

Not sure how this place can have so many good reviews. I probably had bad luck with the person repairing my tire. They damaged my rim on my 2022 Tesla Model Y performance rim. I didn’t bother to go back to ask for a repair on my rim or reimbursement because I noticed the damage 3 weeks after service. I knew they would not take responsibility for it due to noticing the damage so late after repair and I didn’t bother to inspect the rim because I trusted them. I just want other to be aware that if you have an expensive vehicle, do not bring it to this shop. You might get an inexperienced person and walk away with damage on your rim. This is not a curb rash, this is someone being sloppy when trying to remove the tire from the rim. I do have a receipt so if they respond to my review claiming I’m not a precious customer, I will upload the receipt as well. This review is solely to save others from having their rims damaged.

Grateful for the people there and how well they took case of me when my brakes gave out unexpectedly. They explained the solution so I understood it well. Everything was great and they did great work, even though they weren’t able to fully fix it just because it needed a part that was specifically needed to be from the dealership/recall. Professional and courteous and just great from start to finish!

I’ve been to this service center twice with different vehicles and each time Matt (the manager) and his team have been kind, professional, competent and quick to address the issue(s). Not once did they over promise but they exceeded expectations each time. I’m sure I will be back. Thanks guys!