Goodyear Certified Auto Services

I’m in tears!! I was driving around trying to find any automotive shop still open. I pulled into Good Year on Roswell rd. and Ms. Amber and Mr. Mike came to my rescue. The shop was closed and they were only there waiting on a customer to come and pick up their vehicle. They asked what was wrong and I tried to explain to the best of my ability. They were closed so I headed back to my vehicle. I was back in my vehicle and preparing to leave and they stopped me to take a look because they thought it may be something dangerous. They inspected my vehicle and realized that an important piece of my tire system was missing. They didn’t have the part so Mr. Mike drove to another shop and got the part. They fixed the issue, no questions asked. These 2 are some of the most amazing people ever and I don’t know how Good Year got so lucky to have 2 gems at one location. I cannot thank them enough and I hope that Good Year will acknowledge their employees that drive customer service, customer loyalty

Amber runs an amazingly talented, hard working, and dedicated crew. There is an obvious passion for the work they do lead with kindness. My husband and I refuse to take our cars elsewhere.

So the place I had my oil changed earlier in the week (dealership quickie oil place that took two hours even with an appointment) reattached the plastic mud guard on the bottom of the engine with these little plastic clips that don't hold so needless to say, the clip broke when I was far away from the place and in between work meetings. I happened upon the Roswell Road Goodyear and popped in to see if they could help in a hurry. They were super friendly and pulled the car right in and got me on my way in no time. Excellent customer service, clean and professional. Wish we lived closer because they would become my full time auto shop. Really good folks.