Tires Plus

Have used this shop for about eight years ... This time for new tires delivered by Tire Rack and installed by this shop. They are an approved shop by Tire Rack, so it was easy to select them when ordering my tires. Ryan, the associate behind the desk was a class act. Nice greeting as I walked in. During three hour wait he ordered an Uber for a lady who didn't know how and was updating those in the waiting room on the status of their vehicle repairs. He even helped a customer charge his phone at the recharge station the store has. Keep up the great work Ryan! The shop hand tightens lugnuts to factory specs with a torque wrench. Ryan even showed me the tool. I watched part of my install and they appeared to handle the rims carefully. 4 star vs something higher because I'm a prior visit they wouldn't patch a tire I had plugged in a different spot, although one of their other shops agreed to. Plus this time around I asked how much they would charge to flush/replace transmission fluid a

This place is such a scam. I recently had to replace one of my ignition coils and it cost $550. They quoted me $1600 to replace all four coils and spark plugs, offering to lower it to $1200 as a “discount.” Thankfully I went to Auto Rx of Tampa after that and they offered to replace the remaining three coils and spark plugs for $480, less than what it cost to replace ONE ignition coil. Tires Plus wanted me to pay $300 for the spark plugs alone - $75 per plug lmao.

I was greeted immediately upon arrival without an appointment, I was treated with respect and both Zack and Jim were extremely helpful with explaining my options as well as answering my inquiries and extremely patient while I contacted and obtained the information needed for financing. I changed the order after the work had started and they were very accommodating, very professional and the service was provided in a timely matter.