Goodyear Auto Service

After having a trailer tire shred on I95 last week, I was most fortunate in meeting Juan at the Goodyear Store on Sunday, July 10. He scheduled a timely appointment for 8 AM the following day. I arrived prior to 8 and met the store manager, Jim, who was very courteous and advised that he had my comments made to Juan and requests for two new trailer tires, replacing the spare and the other tire. Ramon got right to work and did an excellent job of changing my tires, as well as volunteering to check the air in my truck’s tires. I was back on the road, returning to my campsite outside West Palm Beach in just over an hour! I have used Goodyear tires on a number of vehicles in past decades, and my experience with this Goodyear Store was superb! I was also extended a discount as a veteran, which was certainly appreciated.

I was very very impressed by the great service I got from Jim Matarazzo. Very professional, very sharp, kept me alway up do date with the status of my service. Thank you very much!! I'll stick with Goodyear and your location for my future needs!!!

If I could give zero stars I would. Showed up to inquire about 2 headlight bulbs that went out in my car. Was told they needed to take off my bumper to change the bulbs and it would be at least $275 in labor costs before the cost of my bulb’s which would be either $55 OR $115/ea and they wouldn’t know until they got in there. Spoke with my bf who was able to pick up bulbs $55/pair and took him less than 15 minutes to change them out. Didn’t need to take bumper off. If I would have gone here, I was looking at $500 to change out two headlights!!!! Come on Goodyear! You need to do better! Needless to say, you lost my vote and I will be warning all about this scam of a practice of yours.