Service Street Auto Repair

My brakes went out on my Ford Escape, I drove directly there because it was in my neighborhood. The manager on duty was so awesome. She was reassuring that they’d get my car fixed, she showed me the problem on my vehicle and gave me a quote. Then she found the part, and said they’d have it fixed by close that day. When I returned to pick up my car, she helped me on the cost, and set an appointment to get the other side done today. I am definitely switching from Firestone to Christian Brothers going forward. Really great experience !! Service: Brakes

I'm so glad to know this shop. Michelle was amazing job to make an appointment time and figure out quickly. The clean shop and the mechanic explained so well to me. If I could, I would have added 10 stars. Services: Tires, Auto brake repair, Brakes

After a pleasant call to “Felix” to see when I could get in, he said “right away.” I live a few miles away but went right in. Felix was at the check in counter and told me it would be an hour and a half, that there was another car in front of mine. I took my book and went outside. After TWO hours, he told me I needed new air and cabin filters and they’d get them right in. Imagine how he felt when he informed me they couldn’t get them from “the warehouse,” and now I’d been there for THREE hours! I’ve been to the Lioness location before with a good enough experience to return. When any company talks about fast and efficient customer service, and then doesn’t give it, it’s time to look around. Service: Oil change