Quick Lane at Sill-Terhar

Sean was incredibly helpful and accommodating to us today! He helped us get in and out quickly, allowing us to work around tight timing with two vehicles. Work was done fast and the waiting area was comfortable. We were treated very well and will be coming back for service in the future!

After having my vehicle looked at by another shop for an A/C issue, they could not come up with a diagnosis and advised a recharge. I called here and after getting the phone run around from person to person, I finally was told over the phone a quote for $150 and they didn't have an appointment available for another month. I booked the appointment regardless because it was March and wouldn't be needing the A/C until around May anyways. Arriving on the day of my appointment, I was informed they would be charging me $150 but for a DIAGNOSTIC fee, not the recharge. After waiting in the office for over 30 minutes, they quoted me $465 for a recharge! I reached out to a Midas location the following week that had me out the door with cold A/C for $265 and only took 2 hours. For a dealership service facility, this lack of effective communication and clear pricing is very frustrating to deal with. I've worked in the quick lube and automotive industry and it isn't this hard to be upfront and prof

Beware of this place. They exhibit disorganization and lack professionalism. I inquired about the possibility of getting an alignment done within a day, and they assured me it could be done. However, I ended up collecting my truck three days later, with inflated tire, and it was dropped in a corner of their parking lot. This happened just before closing time, and no work had been performed at all. I strongly recommend avoiding this place. UPDATE: I had an appointment, and the truck was just dumped across two parking spaces, unlocked, with a dead battery and flat tire. Despite being promised three times that the job would be finished by the end of the day, it never happened. So, I took the keys and went elsewhere. This is a working vehicle, and time was of the critical. Service: Steering & suspension repair