Walmart Auto Care Centers

Ordered tires on Walmart's website and scheduled a time for installation. On that date, the status on the website changed to Delayed. I heard nothing from Walmart for 3 days, so I called the store. For more than a dozen attempts over about an hour, the phone would ring, no one would pick up, and then the call would drop after about 3 minutes. I then called the Walmart Distribution Center, who claimed that the tires actually did arrive. However, they also couldn't get through when they called the store to confirm. I had to waste another hour driving to the store and waiting for someone to finally confirm that the tires had arrived. Even though it was their error, the choices they gave me were to wait 2-3 hours more in order to get the tires installed then, or make another appointment for a later date. I did the latter, as the lesser of two annoying options. Service: Tires

Horrid customer service. I will give ZERO on a scale of 1 to 10. I made a mistake of ordering tires online. Wasted my time entirely in three different appointments and 4 hours. Ordered tires online, took an appointment, went to store, stood in the line of 7 with no attendant in sight for next 20 minutes. I showed my order and appointment confirmation. He couldn't find it. So I had to take another for 5 days after. I went 5 days after at the appointment time, stood in the line for 40 minutes. This time he couldn't find the tires in the store that were there 5 days before. I came to find that online order was cancelled after 4 days as Walmart policy. So I had to reorder in the store. I came after with another appointment 7 days after. I went 7 days after. Another day, another line, another hour of wait. This time, Auto technician were in shortage. So he asked me to come in the morning 7am. I chose to not go to keep my sanity. ????

Came out here out of curiosity inspired from Reddit and such low google review. MATCH! Waited in line for 1 hr just to be told they don’t have enough mechanics so they cant do headlight restoration. Could’ve post it on their wall.