Service King Collision Milpitas (Now Crash Champions)

Brought my BMW 535i into this shop after getting rear ended. Service King made the overall process seamless. They had missed a spot during the initial repair and when I noticed on the day of pick up, they connected me with the general manager, Gordon. He got it all sorted out under their shop warranty and the follow-up work was done in less than a day. I highly recommend this shop for auto repairs as Gordon will make things right. Services: Electrical repair, Painting, Body & Trim

Had appointment at 8am, no one shows up to Help until 8;45am. When talking to receptionist the other lady working there comes and giggles, which is very rude. The person how came to help me is very very rude person doesn’t when listen to what’s the issue and problem is.

I went back here because I got really good service last time when I worked with Stefan. I had my appointment at 8 am on first day and they called me again the next day. I am being going to this store first thing in the morning since two days hoping to get estimates so that I can plan drop off, I always did mention that it was urgent. The only thing they did was clicked the pictures on both the days and never got back. And when I called them they then said estimates take 24-48 hours and Saturdays are not counted. Would not recommend as they are not consistent.