Joe's Tune Up & Auto Services Center

Very bad experience when it came to using my snap financing! I mentioned three times that I would be using my SNAP to pay for services when I took it in on Saturday. When they were not able to service my car Saturday I took it back on Monday and again let the manager know that I would be using snap financing as I left my car there. Received a phone call from manager of the services my car needed and an estimated total, at that time I mentioned that I have snap financing limit of up to 5000. So to go ahead and do the work needed. When I finally went to pick up my car on Monday after work completion and I was ready to finance repairs thru snap financing I was told by a mechanic that they don't accept snap financing and had to pay charges of $1200 str8 out of pocket! Business has sign up advertising Snap financing but apparently doesn't except. They also didn't complete all work that was included with estimate. They had my car from 8:30am-4:30pm. Thank God I had just enough in my saving t

Expensive service & parts! Thought we're saving money by going to this shop. We should've read reviews first! After I learned about a second opinion aside from the reviews, I realized we got ripped off! They charged almost $560 to change "new" alternator and serpentine belt plus labor. Core - they charge $90 if we decide to take it with us so had no choice but to leave it to them. But, weren't they suppose to subtract $90 from the total charge since they are keeping it? Yet, that's not the case. I don't know. We reviewed receipt but part number is not listed so, we're not really sure if they actually ordered the parts in "NAPA" as what they are claiming. Who knows?! It sucks to get second opinion and the work has already been done. We had no choice but to never look back and let go of the extra cost. Taking advantage on people who doesn't know much about cars is not cool. Yes, they have to earn profit but atleast be reasonable. Never again. To all, do your research!

The tire pressure warning light of my car came on. I went here to repair it. For the first time, I couldn’t find out why. After a few days, it turned on again, and I waited a few hours for the second time, and then said that there was a problem with the inflatable mouth. After a month, it was still bright. I went there for the third time and said that the tires needed to be taken down for inspection. Obviously, the three workers had nothing to do. The boss didn’t instruct the workers to do it. Instead, he asked me to come and put the car here next time. In fact, the problem can be solved quickly.