Big O Tires

They're not really transparent with the things that they're going to do. I ended up getting a wheel alignment, without knowing that I was going to pay 100 bucks. I wish they would be open with prices before you agree upon something.

I’ve been bringing my car here since Josh has owned it. I’ve always had a great experience from him and his staff. Most recently, I had a vibration after a rear brake job that had been developing for quite some time. Turns out it was related to the front brakes. Because they had done the front brakes not too long ago, they turned the rotors at no charge and now the car is smooth as butter. That’s the quality of service you can expect at this establishment. Highly recommended.

First time been here and maybe my last time. I believe those 5 stars reviews are from Google partners fake reviews for business nowadays on social media. My experience was terrible about the time frame they estimated when I dropped the car at noon and pick my car up at closing time. I was the last customer. They never called to let me know the delay for their service. I was calling and asking for it then got answered late 30 mins then 1 hour finally i was the last customer of the day. They crashed the paint on my wheel after we checked at home so disappointed. The morning came to talked to the owner but he seen didn’t know how to solve the problem. He told me take a photos of my wheel and send to him because he won’t be at the shop for the rest of the week. That excuse was old fashion as many owners did it when they don’t want to face with the problem. Then offered to do the alignment on my car as an apology but I don’t think we will be back. Josh I know you will read this review and I