Advance Auto Parts

Went to the store on Red Wolf looking for a tool and was told that the store on Highland had it in stock but when we got there the manager looked at the computer and showed us that it was not a stocked item.

The people in this store on highland Dr in Jonesboro are very friendly and helpful . If you have any questions and they don't know the answer they will do their best to find an answer. This the best auto parts store I've been in.

I went in today to get a new battery that I was told had a two year warranty when I purchased it. Apparently the person that rung me up didn’t ring up the right battery, which was cheaper, but only has a one year warranty on it. So even tho the battery that’s on my car says the brand and style of the battery I got they would not honor my 2 year warranty and expected me to come out of pocket a extra $200+. The General Manager Ricky had every excuse in the book to not honor my warranty and I think they need to get it together at that store. No compassion, no care in the world just I can’t do anything for you? Although it was one on the workers that made the mistake, I later on have to suffer for it. He wasn’t concern about anything but getting me out that store because I was a bother to him. Will be waiting on his district manager to contact me (Vince). Which I asked for his number and cooperated number and he provided me with a customer service number and he couldn’t give me his distric