Jiffy Lube

We received great customer service and they kept us informed every step of the way. My son is attending AAMU and we do not live in the area so him being stuck when we just had his car serviced is a bit frustrating. I’m having to find a way, on the phone, for him to replace the oil as checking the dip stick he stated there was no oil. I will be calling Monday morning for a resolution as I want to know my sons vehicle is okay. Tamika Lardell Update: I spoke to the staff today and they were very helpful in searching for a resolution. I just need his car to be okay. Thank you to Josh and Ambir for your assistance. Hopefully we can figure out what’s wrong.

Horrible customer service for us.Just wanted a simple oil change. Waited 30 minutes with no communication at all. Not even an estimate as to how long it would take, just ignored. When asked for keys back all of a sudden employees were very excited to see us leave. Appears they just didn’t want to work today.

These guys and gals are the BOMB. All of the staff are very nice, special shout out to Amber, Joshua and Jakob, very professional. Went in for oil, and filters change and got delivered above and beyond the service I have come to expect in this day and age. They rotated my tires without being asked, which was way overdue. But they did something I've NEVER seen at any service center, including dealerships, they actually have a real hand held torque wrench for lugs, not just hit it with the impact gun until it stops. No need for them to lie to me and say that "it's has a regulator on the impact gun that torques the lugs automatically", NOT. No need to worry about a bent rim or not being able to get the lugs off on the side of the road because of a flat and they over torqued the lugs. Not only that but they do windows. "I'll be back". Thanks Jiffy Lube