Pep Boys

I needed a battery asap, I called them at 5:45 knowing they close at 7, they said head on up here we'll take care of you and had me in and out in about 30 minutes. I am super grateful and would recommend them to anyone in a car servicing bind!

I’ll start this ‘review’ off by saying I’ve never left a review for anything, bad or good, especially a mechanic shop. A place where all I get is bad news and a hole in my wallet. So that alone should testify as to the experience you’ll have if you go here. I don’t live in Decatur, instead I commute in from about an hours distance. I forgot to do some routine maintenance in my home city so I had to do it after I got off work. On the way in my check engine light came on and i opened the hood to be greeted by an empty oil well. Skylar Bennett, the new Store Manager, was a saint. He and his team did the maintenance, a diagnostic of what was wrong, and refilled my oil, all in much less time than I had been told. They didn’t charge me a cent for the diagnostic or oil. Benton got me home for dinner and my family and I can’t thank him enough! He definitely earned a repeat customer, and my respect. That store is in good hands. 100/10 would recommend.

Exceptional service from Byron! Called 45 minutes before closing driving south on 65 on my way to Gulf Shores with very worn tires that needed replaced immediately. They stayed open late, made us feel super welcome and got us taken care of with a smile. Customer service feels like a thing of the past these days and today was such a wonderful experience. I am so thankful for the gentlemen that helped us get back on the road safely!