Advance Auto Parts

Website says it opens at 7:30a.m., sign out front says opens at 7:30 a.m. yet its 7:45 2nd day in a row. Then try to tell me that the part im requesting isnt what i need screw this place

Absolute worst experience of my life. I go in for a headlight and to get it changed. They say they can’t change it cool. Useless employee spits out numbers to me as if I’m gonna understand what he means. And after I go to change to the bulb the moron gave me the wrong one after I basically forced him to go and grab it for me because again I want to reiterate numbers and random letters mean nothing to me. The dude who actually helped me return it and give me the correct one was cool tho.

I called to ask if a device was made to keep power to the car computer when removing battery terminals for cleaning. The manager took over the call to explain they are available but they didn't currently have them in stock. I explained it was my daughter's car who was traveling and the battery terminals were very corroded. She said to bring it by and they would hook it to their machine to preserve any settings and clean up the terminals. She suggested a $3 kit to help prevent them from corroding again. Preston did the work. He took out the battery, cleaned everything, checked the battery (which was fine) and put everything back together with great care....I was VERY impressed.