Wharton Body Shop

Couldn’t do the job correctly the first time. Secondly when you call them out on it they do not like it and get rude with you. Secondly when they have your car for over a week they don’t want to talk to you on the phone to let you know what’s going on with your car. Again not very professional with their attitude with customers. Customer service is lacking and work is mediocre. Will definitely not be using again. Service: Painting

Customer service was outstanding. Took the time to assure my car was fixed by a certain date.

I wanted a ballpark estimate on a dent in my car's front panel. I had used Wharton before and was satisfied. They ALWAYS came out, looked, gave a ballpark estimate, then did quality work. I was told what door to go in across the street and that someone would tell me approximately how much it would cost. Just like before so far. I went in, the workers were laughing in an office somewhere. I waited. No one came out so I rang the desk bell provided. A girl came out, slapped her hand over the bell (as if the tinkle were rupturing her eardrums) then asked what I wanted. I told her. "Do you have an appointment? (asked with all the courtesy someone with no courtesy could muster) "No." I never had to have one one before. In fact, NO body shop in the past required an appointment (unless PERHAPS made via insurance claim -- which this wasn't, not that she asked). Plus, I had just been told to ask for a ballpark figure when directed to the right door. I said, "Forget it." Now she goes into passive