Monro Auto Service and Tire Centers

If you plan on scheduling an appointment for tires, call them first to see if they actually have the tires. They don't seem to keep track of tire inventory on their website. I scheduled an appointment for new tires on their website, showed up the next day and was told they don't have the tires. The employee then looked for a different brand that would have costed me about another $100. Was quoted $191 on their website but was also gonna get $5 off per tire. So really, $181. Sweet deal. Since they didn't have those tires, they found a different brand and quoted me at the door about $285. Walked out the door to find tires elsewhere. I understand that you don't have the tires. But you really should track tire inventory on your website to avoid wasting people's time. I'm sure you're a great company, but I wonder how many other people have had this experience and ended up paying significantly more than they were quoted all because of the lack of showing inventory on your website.

Aaron was generous and patient with me, showed me what was needed and gave me a slight discount. He even got me a ride back home while the work was being done. I had several things fixed at this place that day, life time break pads & calipers, plus tire repair since I purchased them there. I recommend this place staff is friendly and prices are decent.

Will never return..false advertising of prices, poor customer service. I really love their response that they are sorry that it wasn't a good experience (just kidding) but still have not heard from them directly!