Arteagas Auto Service

In the past I’ve received great service. Lately they haven’t been professional nor completed the job in a satisfactory manner. For some reason they don’t even drive the vehicle after the work has been completed. They want you to tell them what the issue is and then they diagnose it from that. After they fixed what they thought the issue was they don’t even take it for a test drive. So driving away from the shop after the work was done I still had the same issue. This has happened to me once which deterred me from taking my car there again and then it just happened to a family member of mine. She was told that her hub bearing was the reason for the car shaking when it stop. Then she paid to “get it fixed.” Immediately upon leaving the shop the shaking was still there. If they drove the vehicle after the work was performed they clearly would’ve noticed that. So she went back and they said it was her brake rotors rubbing and if she bought break rotors they would put them free of charge. O

I used to go there for all my car repairs. Prices were good & they were trust worthy. I called to get an estimate for a caliper & rotor on the driver side & he quoted me $150-$180 for just LABOR! When I questioned the price stating 2 years ago I paid $160 for the front brake pads & rotors (labor included) the gentlemen told me times had changed and if I don't like it I can go elsewhere. I learned it was the owner & instantly wished I had never supported his business! I'm sorry I ever spent 1 red cent there. They went from honest & reasonable mechanics to just another rip off garage. I never complained about not getting proper itemized receipts because I trusted they had all my warranty's on file.. NO! They don't have a record of it & neither will you so they're irrelevant there! I've even been charged $10-20 more then what they had quoted me. Should've known then times were changing within that shop starting with the integrity. There's an amazing shop on 12th & Greenfield! Amazing! The

Like to charge people for work that the customer doesn’t approve