About
Lloyd & Wilson Auto Services Inc in Tacoma, Washington is an auto repair shop that specializes in providing quality repair and diagnostic services to the people of Tacoma and the surrounding area. They offer a wide range of services including car repairs, engine overhauls, preventive maintenance, and other services. Their team of experienced technicians are trained to provide the best service possible, and they strive to build long-term relationships with their customers. With their competitive prices, excellent customer service, and reliable service, Lloyd & Wilson Auto Services Inc. has become a popular place for auto repair in Tacoma and the surrounding area.
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Reviews for Lloyd & Wilson Auto Services Inc
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Good quality service at competitive prices.
When I brought my car in I explained that a particular fuse kept blowing and that I had it replaced multiple times prior, even disconnecting all third party accessories to narrow down the problem. Knowing that I already had the fuse replaced and that wasn't the problem, I expected more than the exact same temporary repair when they attempted to fix it. Sadly, they tried exactly what I explained had already been done twice before. I called them and left a message within one day of their repair failing and explained that the fuse blew once again. I left them a message and a mechanic tried to text me instead of calling the following day. The conversation was impossible to follow and unprofessional to begin with, who texts a customer instead of calling them?! When he finally did call he did not listen and continued to shut me down when I attempted to speak -- I felt very small to say the least. I paid $500+ for other repairs that I'm not even sure my car needed, and when I asked for a $60
I'm a shade tree mechanic who got into a jam after replacing the cylinder head on my beater-commuter Honda, I went in for a valve lash adjustment and they found a larger problem that I caused when doing my cylinder head replacement. They explained the situation extremely well to me, discussed the options, and let me know the probable consequences based on how I decided to proceed. They communicated every step of the way, and cleaned up my mess as best they could. I haven't gotten the car back yet but I'm sure I'll be happy with the repair based on what I've been told. You can't judge an auto-shop based on anything but the quality of service and communication, having worked on cars myself a little bit, there aren't always silver-bullet answers to every problem or question, sometimes it's just a risk vs reward analysis. The great thing about Lloyd's is that you get an analysis you can trust and they'll explain it in layman's terms, or more advanced terms if you're so inclined. Great sho
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Business Hours
| Sunday: | Closed |
| Monday: | 8:00 AM - 5:00 PM |
| Tuesday: | 8:00 AM - 5:00 PM |
| Wednesday: | 8:00 AM - 5:00 PM |
| Thursday: | 8:00 AM - 5:00 PM |
| Friday: | 8:00 AM - 5:00 PM |
| Saturday: | Closed |
