Discount Tire

I brought my 2012 Escape here for new tires. I had to get the tires rebalanced 3 times within like 6 months. Then when they rotated the tires I found that they lost my hub centric rings. Do not go with these folks they are inexperienced.

I LOVE this place, I blew a tire on the freeway and Discount tire handled everything, eased my mind and had my car back to me expeditiously. Matt and Todd are INCREDIBLE and the other staff were all so nice!

I booked my appointment and ordered my tires a week in advance. On the morning of my appointment, the shop called to let me know two of my tires were stuck in Utah, likely due to weather, and the other two were in a local warehouse. It ended up being a complex series of events that took up my whole Saturday. That said, Silas did his absolute best to make things right. When we couldn't get the two tires from the warehouse, he offered me an upgrade to more expensive tires. When it turned out there were only two of those in stock, he found a full set of tires (also more expensive than my original purchase, and arguably best-in-class according to some tire sites) in a slightly different size that still fit my car. Then he got those tires installed same day. Bottom Line: While my "tire journey," as Discount Tire likes to call it, may have gone from a 1-2 hour appointment to an 8-hour ordeal, it was almost entirely external factors out of the shop's control. Silas did an excellent job of get