Discount Tire

I LOVE this place, I blew a tire on the freeway and Discount tire handled everything, eased my mind and had my car back to me expeditiously. Matt and Todd are INCREDIBLE and the other staff were all so nice!

Lots of positive things to say! - purchase was quick and easy. You can do everything online, but I walked in and spoke with an employee. They quickly verified the tires I wanted could be installed by the shop. The order was placed and I was given an estimate of when they’d arrive. Smooth. They even price matched another retailer that was selling my chosen tires for less! - installation was seamless. The car was ready within 30 minutes. The techs and front desk people are all phenomenally friendly. Special shout to Todd. - after installation, I noted that I wanted to keep my old tires, not recycle them. After they noticed their error, 4 guys came out with high quality tire bags, bagged my old tires, and loaded them into my car. I fully expected them to just leave the tires on the side somewhere for me to deal with them; didn’t expect white glove treatment there! - funnily enough, one of my new tires had a nail get into it the day of installation. I took the car back and was out 20 minut

Since 2010 I've been a customer of Discount Tire. I've worked with four locations around Seattle and I've purchased at least 10 sets of winter, summer and all season tires over the years. By far, the best experience I've had has come from their Shoreline location where Mathew and Todd have provided outstanding service. They both are friendly, knowledgeable, professional, and show genuine interest in taking care of each customer.