Hobb's Hilltop Automotive

I brought my Subaru in for a 30k service, including a battery change and new tires. Dave and Loren were both very kind and friendly and they finished my car the same day I dropped it off. I have absolutely no complaints, as someone with anxiety I really appreciated having such a good experience!

I should have followed my instincts. Called for an oil change quote and was told $59 for "standard" but could be more based on type of oil my vehicle needed. Well, that was the first flag but still moved forward with the appointment because of convenient location. Got a call that my car was ready but was told they had to install an oil filter cap because they broke the one on my car indicating it was screwed on too tight; that charge was $61.82. My vehicle holds 5.20 quarts but on the receipt, they've listed 6.70 quarts (4 are included in the oil change; addl charge for 2.70 quarts). I did not ask for washer fluid but the receipt has a $5.90 charge for it. Total charge was $173.15.

I live around the corner from this place, so my first time there was due to convenience. I was having an issue with the engine losing power. They addressed the issue on my initial visit, but when I drove the next day, my car was doing the same thing. It was slightly less severe, but still doing the same thing. I called the shop again and they told me to bring it back. They fit me into the schedule 30 minutes after calling, and had the issue totally resolved 2 hours later. They did not charge me at all for the second visit. Seem to be pretty good guys.