Classic Collision

They get ALL the stars!! They did an amazing job for me and my car! I don’t normally write reviews, but they deserve all the praise I have to give. So I got into a car accident that left my car essentially unable to drive about a month before graduation. The day after I walk, my family was planning to help me drive home (out of state) so the timing here was super awful. I called around to EVERY shop I could find hoping one could get it in and hopefully have it fixed by the time I needed to leave. Everyone was booked out into late summer. I called this place and they said the earliest they could take it would be a week and a half before I leave. So I asked if it was possible to preorder parts so that it might save time. Instead, Kathy found a way to get my car in almost immediately. Thank goodness, right? Well they got my car in and called me a few days later to tell me some parts were on back order and that since it’s about 57 hours of work, they expected to be done with my car two wee

Overall experience was average. Here are the main reasons: 1. Their failure to do the repair work correctly that resulted in my blind spot monitoring malfunctioning. This caused a further 2.5 week delay in getting the car back to me 2. They left the front left wheel which was replaced in the boot of my car. One would expect the repair company to dispose of any equipment they replaced. 3. The rear seats of the car were visibly dirtier than when i left the car with them. I would have expected that the repair company adequately clean the car before handing it over

Gage was awesome had our F-150 door replaced and some repainting done. He was absolutely amazing with communication and updating throughout the process. He even went above and beyond by waiting 20 minutes after closing time to let me come in and pick up the truck. Thanks Classic Collision for your service and 5 star customer service. Regina who works the front reception desk is also 5/5 stars. I hope to see you again in the future