Les Schwab Tire Center

I’m done here my last 4 winter change overs have all made me have to come back and get stuff fixed, that they didn’t do right, after they just swap tires! I’ve had to abandon the TPMS on my car because they kept installing bad parts. I now have 4 failed monitors all new from this store. Then now two time in a row they have failed to balance my tire’s correctly and I had to get them to do it again. Once they said my bands on two tires were broke after I took it back for a recheck, they didn’t even notice it during the balance, come to find out the bands weren’t busted but the tires were never balanced right by them when summer tires were swapped. It’s ridiculous. Then this last time they told me about a tire issue I never heard of. So I goggled and called a tire friend who works at Firestone plant and found Luis was trying to upscale me. Even Googled said they were trying to rip me off! LoL It was a new term making its way around tire dealers to up-sale you. This is exactly why I haven

I came in wanting to get my 2 tires changed. Turns out I need all 4 of them. They explained to me how it worked and for safety measures to prevent accidents, they gave me a better deal on all 4 of them. Leach was able to carefully explain what was happening and how everything was going to work to keep me and others safe on the road. Was able to listen and be respectful and attentive to all my concerns and questions. Gave me an ease of mind when it came to safety of my car. Will 100 percent recommend the Less Schwab here on Stevens drive.

I bought new tires Wednesday and I didn't like the way they had my car drive. Monday I went back and they walked me through the things I can do so I decided to get different tires and they only charged me the difference of the tires, plus I was out of there in under an hour and a half. Thank you so much Les Schwab...