European Car Authority, Inc.

Ken and crew were recommended to my by Millen Autobody in Redmond (also a great place). I took my vintage Mercedes SL to him for a very obscure issue. After going all through the car he found a faulty part in the ignition assembly and replaced it. During the diagnosis, he pointed out several other small issues that were real issues. He wasn't just trying to "sell me the fries". He even found a part for my overly complex soft top assembly that MB wanted $400 for. He did the research and found the same part for $80. He replaced my front struts and did an alignment. After driving it he wasn't happy with the alignment because one of my tires was leaking. He suggested I fix the tire and bring it back and he'd have it aligned again. He treated it like it was his own car. Great guy. Great shop. Great care and fairly priced.

Another shop sent me here because they weren't able to fix an issue we had with the transmission. I've continued to take my 2004 Cayenne here. Ken is one of the most honest and helpful shop owners I've worked with. I've had mystery problems with the electrical system and Ken's shop replaced the battery a second time at no charge and was eventually able to track it down to a faulty starter. Everything has been running great since.

The team at ECA is extremely professional and easy to work with. They were able to fix a particularly troublesome issue that the authorized service center deemed unfixable... I recommend ECA to anyone who wants to extend the lifespan of their car!