McCurley Chevrolet Cadillac Service

Super horrible customer service. Called for 2 weeks in a row to cancel and warranty and NO ONE ever returned my call. Called when a part in my car went out to see if they could get the part somewhere, NO ONE ever called me back! They were super nice in person but calling them or trying to get ahold of them is a freaking JOKE! will probably never buy a car here again!!!

Scheduled an oil change and full detail of my Silverado on a Friday. When scheduled they explained it would probably not be ready to pick up till Saturday. I received a call Friday confirming it would not be ready till Saturday. Arrived Saturday morning to pick it up around 8:30AM and was told the truck needed to be picked up from detail shop. 15 minutes later received a call that for some reason my truck was held for a day but no one realized it was never actually detailed. Gave them two stars because at least the oil was changed (hopefully they didn't miss that and just reset the oil life). Probably going to look for another option for future service and detailing needs.

UPDATE #2: showed up to get my car, they made it right but waving the $180 charge. UPDATE: The shuttle was great, but they have had me car for a week now with out calling and following up with me on the progress. I have made 29 calls throughout the week trying to connect with someone and also leaving 4 messages for the tech. Only thing eft to do is catch an uber and ask for an update in person. Not the greatest first impression with this Dealership service. great customer service. Was surprised that they had a drop off and pick up shuttle.