Gerber Collision & Glass

This place was recommended for my husband's challenger after an accident. They could not complete repairs and asked him to take it home, as the wrong stripe was ordered. It has been two weeks. There is no stripe on that side, and we have made MULTIPLE calls to that location. While the work that is done looks good, the fact that it is incomplete, that communication is not happening both ways and that the repair itself took weeks of them having possession of the vehicle prior to the repair (damaged side) all means that I cannot recommend this company at all. Services: Painting, Body & Trim

How does this take so long if the parts are there.. The car is there.... ? So you are telling me that when I call no one but the estimator can tell me how its going and if my car is being worked on? Its not in the computer? You cant look in the shop and tell me its been taken apart? It has been in the parking lot sitting there for days/weeks. The parts are all in. They have been in for a couple of months. Get it together Gerber. Anyone should be able to tell me if the car is in process. Also you could always start a car on the day your appt is made, get it done, then start the next car. Instead of people going and estimated two months without their vehicle... because....??? You have all you need right there to fix it. I will write another review when I get my car back. So far it looks like a lot of people are one star review this place as of late.

I definitely would recommend this business! Excellent customer service! The work was done in excellence, and when I went to pick my car up, it was spotlessly, clean inside and out! Service: Electrical