Gary's Olympia Auto Service

My wife went to get the AC recharged last week and was told the AC was turning off and on and to come back the next week to check it out. Well today was next week and she came back with a receipt for $170. She was told it would take 1 to 1.5 hours. 3 hours later they tell her that NOTHING was fixed and that they couldn't tell us what the problem was and to go to the dealer. They told us to come back to fix the problem! $170 dollars for NOTHING!!!! I would understand $50 for their time when you can't fix the problem but not $170. Edit: We were able to come to an agreement for$100 and I have changed my review from 1 star to 3. I appreciate the effort made to make things better. Service: A/C installation & repair

Diane J. rated Gary's Automotive Repair Shop on Legion Way in downtown Olympia is great.... 4.5-4.8 Stars....!! Just be patient, plan on dropping your car off early & letting them have it for the whole day or two (diagnostics, ordering parts, & repair time).... Standard service repair rates, but they don't fix anything that doesn't really need fixing.... Or they will tell you fix this part now, the other stuff can wait 6 months, etc.... And they do quality work & will re-fix it if it doesn't work - Gary, Ty, & Jeannie are wonderful....!! Support this amazing, local business....!! D.J. /TFM ????????️????????????

One of my employees vehicles broke down a couple of blocks away from Gary's. Despite it being 15 mins before closing Ty and his crew pushed the vehicle to their shop! They did the repair which was very affordable and we had the vehicle back to us the very next day! You don't get customer service like this very often. Will DEFINITELY be bringing all my vehicles here for repair.