Firestone Complete Auto Care

Parking very limited, long wait to get air for my tire. Other than that employee's were friendly. Over all good service.

So mixed feelings. I like Kevin the manager, and they do good work, but my problem is they do not honor there online pricing. I priced out specific tires. The out the door price online was 1107.46, but they tell me there is none in the region and they would have to order them and there was no charge for ordering them but they informed me it was actually 1200 and some odd dollars. If there's no charge for ordering them then why is it 100 more then the price it says online. This is extremely unprofessional and quite frankly shouldn't be my problem they should be forced to honor the online price period and I am going to be calling corporate. BTW the 1107.46 is including all installation fees and tax. So to me sounds like some one is trying to pocket 100$. If they agree to honor the online post I will change my review to reflect that. BTW this was both the lacy and west side location. Further more the lacy location has some one pretty rude answering there phones.

Our low tire pressure light came on while passing through Olympia. Stopped at Firestone and they did a free tire pressure check and topped off the low tire. They told me to stop back by if it continued to lose air and they'd take care of us. Sure enough it did. We were passing back through Olympia on our way home the following day and the manager Brandon remembered me, got us scheduled and fixed our leaky tire without any hiccup. Such nice guys who made it easy for us to get back on the road safely! Highly recommended this location.