Gerber Collision & Glass

Had an estimate for my Subaru. Very friendly and efficient. Would recommend!

The customer service was terrible. I left there feeling like I was just bullied in high school. I’ve decided to take my business to a different Gerber that is out of the way just to avoid these awful, rude, condescending employees. They shouldn’t be allowed to have contact with any customer ever again. I dealt with two workers upfront a female with tattoos and the man that sits in front of her. Purely rotten and miserable people. I’m glad I’m never going back! Service: Auto engine diagnostic

Terrible customer service. We got hit by our neighbor in our driveway, called our insurance and they said We had to call our neighbors insurance ????, so we called them and they told us we will be using Gerber Collision. So when we finally got ahold of Gerber Collision, they told us that they would have an assessor come by Wednesday, but they didn't come, so we called Gerber Collision back and they said they couldn't make it so next Wednesday they would be by. So it's only Monday, but my husband got a text about a tow truck picking up our car today so he naturally called Gerber Collision to make sure it wasn't them and the person he got on the phone said that they don't have an assessor or a tow truck (liers the tow truck thankfully called my husband when he was five minutes away so he was able to cancel the tow) and not only would we have to drive our car to them but that they are booked till April. So first OUR CAR IS NOT ROAD LEGAL so I'm not driving it and second it's our ONLY car