About
Dwayne Lane's Skagit Ford Service Department in Burlington, Washington specializes in car repair. The service department is highly experienced when it comes to servicing Ford and Lincoln cars, offering a wide variety of services including oil changes, tune-ups, transmission repair, and brake service. Customers can take advantage of the dedicated and experienced technicians who can help maintain their vehicle's health and performance. With the use of state-of-the-art diagnostic equipment and original Ford parts and accessories, Skagit Ford can provide customers with an accurate diagnosis and top-notch auto repair service.
Ratings for Dwayne Lane's Skagit Ford Service Department
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Reviews for Dwayne Lane's Skagit Ford Service Department
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Got me in quick.
Kendra in the service department has been great in helping with recall and warranty work for my 21 Bronco. Will be back for sure.
My 2021 F-150 with 4,000 miles had the A/C quit. After FOUR visits they finally fixed it, as summer winds to a close. They don't answer their phones, they don't call back when you leave a message, they don't respond to the web forms. Totally unprofessional. Today, after three visits, they told me that it would be two hours at the most, so I didn't take the shuttle to my home 20 miles away. At the three-hour mark I spoke to the service manager and he told me that most of their people are brand new and shouldn't have promised anything. There may be many reasons, but employee retention is a manager's job! I was there nearly 4 hours. I will never have any work done there again, and will never buy a new vehicle from them again (I've purchased 3 in the past). I would give minus 5 stars but that's not an option.
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Business Hours
| Sunday: | Closed |
| Monday: | 7:30 AM - 5:30 PM |
| Tuesday: | 7:30 AM - 5:30 PM |
| Wednesday: | 7:30 AM - 5:30 PM |
| Thursday: | 7:30 AM - 5:30 PM |
| Friday: | 7:30 AM - 5:30 PM |
| Saturday: | Closed |