Lake Ridge Auto Care

Excellent experience. Friendly staff, very quick to offer assistance. I was even able to get shuttle service to be dropped off at my house. Will definitely come back to this location again. Service: Auto engine diagnostic

I was about to bring my car here for service but the bold headed guy working behind the counter that closed on Tuesday 10/3/23 was quite rude and aggressive, irritated when I asked why I had to pay a s diagnostic fee of $125 although am asking to have my wheel barring changed. He would not give me a ball park pricing . He’s a complete jerk & a turn off to your business- he will turn away many customers! Believe me the aggressive demeanor was unacceptable- best of luck

Had appointment for 9am. My kids and I got there at 850am. We had to sit outside because they only have 4 chairs. Our car wasn't done until 12pm. 3 hours for an oil change! They gave me a $20 discount for forgetting us/ not having us marked as waiting. After paying I wanting to make sure the person in charge knew, turned out the guy sitting right next to him and knew of the situation. He then said he'd give me the next oil change for free. Still don't feel like that was a fair compensation. You be the judge, but I won't be back. They we're very friendly, just didn't make things right for their mistake. Super disappointed.