HomeTowne Auto Repair and Tire of Woodbridge

The team at HomeTowne is knowledgeable, honest, and courteous. Our maintenance & repairs are completed correctly and on time; I have never felt pressured to get a repair; they took a look at one of our vehicles and let us know that repairs that were recommended by another shop were not necessary; and the office staff is kind and able to answer whatever questions I have .

I HIGHLY recommend anyone to use HomeTowne Auto Repair and Tire of Woodbridge. My entire experience front the beginning to the end was top notch customer service. I've never ever ever been somewhere - where they explain each and everything thing that they are servicing. The line of communication is excellent. I just found my new Auto Home! Nick the front end employee is awesome and the Manager Joe is Phenomenal.

I called on 27 September to make an appointment for routine maintenance and a state safety inspection. I was told they could do the maintenance but the safety inspection may take another day to complete. I agreed that would be okay. I received a call to pick up my car in the afternoon on 28 September. I inquired about the safety inspection and I was told it wasn’t done. I asked if I should leave my car an additional day for the inspection. I was told that I didn’t have an appointment for the inspection and my best option would be to take my car somewhere else. I guess my business is not that important to them.