RVA Mobile Mechanics

We had a great experience with Amy. She kept in contact with us as she was in route to us. She quickly identified the issue with why our car was stuck in neutral and would not shift into gear. She was friendly, personable and educated us about the issue and her plan for fixing it. She also gave us information on safe websites to order car parts. The cost for the repair was reasonable considering that she traveled to us. I introduced her to my daughter who lives in the area and in need of a mobile mechanic. She will be using this mechanic for future repairs. I highly recommend her! Service: Transmission

Yeah right, if you read through the reviews you may see this theme repeats itself... So, I was originally quoted $50 but then it went to $80 as they said I was "out of area." I didn't know any better so I agreed. They said they would perform a diagnostic of what I suspected was a front crankshaft seal leak which according to them should've taken 15 minutes. Technician was hours late, showed up wearing an office suit and in a small personal vehicle loaded with basic tools (perhaps I was expecting a pickup truck with like Knapheide tool boxes but ok, one doesn't need a big shop to conduct a quick diagnosis I figured) but then... Our conversation was generally dissociated, he appeared confused and disoriented... Couldn't remember what was wrong with the vehicle (stating fuel pump issues), I explained it was the oil leak front crankshaft seal? Oh yeah.... Bit more banter, he starts talking about the muffler and catalytic converter, here I wonder if this guy was mentally capable... Appeared

They did not replace the oil filter that I had purchased I checked after paying the next day and it was the same one on there as there was before. Also charged me for a service that he supposedly already repaired and said he wouldn't charge me if I had any problems with it in the future which was a lie Service: Oil change