Country Buick GMC of Leesburg

Tracie in the service department was amazing. She communicated with me early and often, and kept me up to date on the progress of my service. She was polite and professional. Some of my parts are on order - I look forward to working with Tracie and the Country team again for my next appointment.

The website is kept current, so I was able to find exactly what I was looking for. I made a call the very next day to get an appointment for the following day. I was greeted immediately upon arrival and our salesman, Chase, was knowledgeable and fun! Chase and Nate kept the process moving along until I was able to take my sweet new SUV home! :)

I‘ve always been and am happy with the service received from Country Buick GMC of Leesburg, VA. However I was and am unhappy with the GM window vent shields quality. Just as I ordered them when I ordered my 2002 GMC Envoy and Fairfax Buick GMC of Fairfax, VA (no longer exists)installed them before I received the Envoy on 7/17/2001 I did the same thing when ordering my present 2023 GMC Acadia at Country Buick GMC. They did their job. GM needs to know (if not already)that those window vent shields are of poor quality (much too thin), unlike the excellent quality of the ones installed for me on my 2002 GMC Envoy. They were so thin that my Acadia’s windows would push them out of their tracks and break them(two sets). So for now I’m doing without any vent shields at all. Even though the vent shields are much thinner or poorer quality than before they and service costs are probably at least triple now. I’m an auto mechanic of the dinosaur (carburetor) days and don’t work on autos anymore but