Woodard Automotive

Driving north on I95 and had some car trouble and pulled into Woodard Automotive. Was helped quickly and with great service. They even brought me into the shop to explain what went wrong. Great people running a fantasic shop. They have my business for life.

I brought my Volkswagen in to have diagnostics and potentially have the vehicle fixed by Woodard. They told me the part I needed and quoted me a price that I thought sounded high, so I asked them just to stick with the diagnostics. In my opinion the lady I was speaking with sounded a bit upset that I denied service. I called the dealership to check on the part I was told I needed before going back to pick up my car. The dealership told me they don't have an exact match listed for "upper heater hose assembly" on my car. No problem, I paid for diagnostics, so I can go get some clarification. I went to pick up my car and asked if there is anyway they could tell me more about this part or if it would go by another name or part number? The lady said "she didn't know and to call the dealership" I told her I did, and they didn't have a match for the part Woodard told me to get. I then asked if there was anyway I could speak to someone that did the diagnostics since she couldn't help. She tol

First off, I'm always cautious about businesses with super high review ratings. However, I went with this establishment because it was the closest to me. I wasn't disappointed at all. Having your vehicle break down and needing repairs/maintenance can be stressful. Finding an honest and reasonable mechanic shop is another type of stress. Luckily, Woodard Automotive was an affordable and professional business. They got my car in quickly and out in no time. Always the receptionist was friendly and kept me up to date on the whole process. The only thing I didn't like was that they recommended an expensive tow truck company. Overall, great company. Services: Electrical repair, Electrical, Battery