Herb's Auto Repair

We’ve been using Herbs for over 15 years for all our vehicles. Always great service, willing to spend extra time explaining what the vehicle needs and exactly what they are going to do to make sure our cars are safe and reliable. Communicates whenever something unexpected is found that has not been discussed. Never recommends or pressures you into unnecessary repairs.

Great Place and great staff. Mike and his staff treats you great and does great work. Never has done me or my own family wrong. Tou won't be steered the wrong way.

PROS: 1. Fixed my car, after all. Replaced clutch on '06 Mazda6. 2. Honest and straightforward CONS: 1. It took them almost two weeks. It was supposed to be one week, but got delayed by a couple more days, and... 2. Two more problems were caused by the "fix" which required another week in the shop. First, upon pick up, my car stalled (and kept stalling) the very next morning after the repair, only about 4 miles after driving it, so it was not drive-able. Second, the didn't pay for the towing back to the shop (they don't have a tow truck of their own). Third, while trying to fix this problem they broke my console (the cup holders piece) under the hand brake, next to the gear shift stick. I had to call again and drop off the car for now the third time, so they can fix what they broke. 3. Mike has an attitude. It is definitely not a customer friendly attitude. I can best describe it as a "take it or leave it" attitude. It is the bigger reason why I will not go back. 4. A car probl