K & G Affordable Auto

Arrived at 1300 cause they said that is when they start inspections and their door was locked and nobody was there. Even waited half hour in case lunch was running late.

This shop was conveniently located near my work so I gave them a try (had bad experiences with chain shops). I had a feeling my car wasn’t safely driveable so I got in a rental and dropped it off at the shop. Glen did seem a little abrasive at first, but after spending more time talking to him he softened up and I realized he’s not “rude,” he values his time (and yours) so is very much to the point. He is in the shop from 5am till late at night making sure he gets the cars repaired. He explained everything to me so well, charged me a very fair price, gave me a heads up about upcoming repairs and when they will likely need to be done, and he and Ms. Valerie went absolutely out of their way to make sure I could pick up the car as soon as possible to avoid more rental charges (they called me at 9pm to let me know it was done and I could pick it up that evening if I wanted to). If you are looking for a shop that is the picture of perfect customer service but probably going to rip you off,

Went to get my car inspected, the owner was very rude to me infront of two other customers; so I took my business elsewhere. I do not want someone to answer me as if I'm bothering them when I'm actually paying. I'm a service member and I'm big on respect and professionalism in and out of uniform. We have to be kind to each other in this day and age and being polite might make someone's day.