Caliber Collision

Went in for what I thought would be a very simple insurance quote. A buff and polish would take care of what needed to be done but I was told I need to go get my vehicle cleaned and buffed out before he would even consider looking at it. That’s the exact service I need, make that make sense. I then asked about getting a quote for an out of pocket repair and he proceeded to tell me it was going to be too costly and time consuming without any hesitation.

I was very happy with the sevice I received from Calibre Collision. Gianna was very helpful and Professional.... My vehicle was ready much sooner than promissed and looked "brand new". I highly recommend them and would definitely use them in the future.

The woman who answered the phone was rude, almost condescending, when I called in to ask about getting an estimate. She proclaimed that NOBODY could walk outside and look at my bumper to spend another 5 minutes writing up an estimate for at least 10 weeks. I explained I didn't care about starting or finishing work that I just needed an estimate and that's where she got rude. "Well I just told you we don't have time for 10 weeks." then I got hung up on. It's really too bad because I've had positive experiences with this location in the past and the damaged vehicle is the one they had done some great work on in the past. So, I took my vehicle to Beckstrom Body Shop in Ogden on Lincoln Ave. MUCH BETTER EXPERIENCE! and an IMMEDIATE estimate. Just go elsewhere if good service and good work is something you desire.