O'Reilly Auto Parts

The customer service at this store is atrocious. I noticed last night I had a headlight out. Came to this store specifically because online it advertises Free Bulb Replacement for headlights. I didn’t have the type of screwdriver T20 to do it, so I was willing to spend more $ to go here. The customer service person saw he would have to go underneath to unscrew the access port by the wheel and said nope, too complicated. In reality he just didn’t want to do the advertised service. If you can’t get representatives that want to work, then don’t advertise those services. Luckily, a Good Samaritan and 2 other customers offered to help. He was able to do it in 5 minutes. The customer service representatives at this store could care less. Saw them give a guy with a battery a hard time as well. Will not be coming back. The bulb I bought was also $6-7 more expensive than elsewhere. Would highly NOT recommend.

Always buying parts here, awesome staff

I really appreciate the disposal service of used motor oil. It's a great contribution to keeping the soil and water safer for people.