Jiffy Lube

I have been doing business with Jiffy Lube since 2013 .the last time I was there your manager wasn't helpful inact he was rude .he was busy but don't have to be rude .managers like him will ruin your business. I used to let you inspect my car .not this time because of him .I took it where I used to go .I am very disappointed with your business. One more time and he treats me like he did I am done .my money will spend any where

As a former Jiffy Lube employee, I was pretty disappointed with the service. First I noticed they didn't do a quality check, and show me my oil level before I left "I'm not sure if your franchise does this". Then, although my truck was fairly clean, I noticed that only the drivers floorboard was vacumed, and only on top of the floor mat. Then I realized the engine oil life hadn't been reset, and the washer fluid wasn't filled because my low washer fluid light is still on. There were also greasy hand prints left on my hood. None of these are major issues, but to have all of them in one signature service oil change made me question the quality of the rest of my service. I checked to make sure the oil was full, and crawled under my truck to make sure the oil drain plug, and filter were tight. I'm happy to say, I have no issues with the work the lower bay tech performed.

Every time I take my car to Jiffy Lube for a state inspection, they find something wrong that keeps the car from passing. They once tried to tell me my brakes were bad when the day prior I had new brakes installed. Recently, they said I had to buy new wiper blades at $26.00 each. Outrageous! I can get two blades for that price at Walmart! Once, they stripped out an oil plug and we had to take the car to a mechanic to have it repaired. I only went to Jiffy Lube this time because my usual place couldn’t do the inspection. I gave it three stars because they were quick and courteous.