Fred Haas Collision Center

I had the worst experience at this shop, I'm not the person to leave a review but here iam, please save yourself and go elsewhere. I was involved in a auto accident and decided to bring my car here, since is where I purchased my car. Got called yesterday to pick up my car wich I did today. The Paint job was horrible as you can see on the pictures below that's how Jesse returned my car to me. I asked him about the black streaks on my car, so he asked me to bring my car back wich I did. He had the body man buffed the area and within 15 min he brought my car back worst than before I have pictures for proof. Jesse was very rude and unprofessional. Now I have to deal with their bad service. It makes me so sad because im still paying for my car and they also got paid $6,259.93 from the insurance, i also called to speak to a supervisor but I was told he was not in till next week. Never again.

Mr. Jesse is awesome. Need a repair go and see him.

The person who took care of me for my insurance repair was Tom Bracker, in which he provided great customer service in person and over the phone. The only reason for not giving a 5 star is because I didn't receive periodic updates as requested on my paper form,so I had to call every few days to see how the repair was going with my vehicle, also receiving my vehicle back without the AWD badge already on the vehicle,but Tom got that squared away before I left with my repaired vehicle. Overall, I'm very satisfied with Fred Haas Collision Center and would bring my Toyota back for any collision repair. I experienced great customer service and have no current issues with my repaired vehicle!