Caliber Auto Care

Tyler was the best! He took great care to call us daily with updates on our car after the catalytic converter got stolen. He dealt with the insurance company successfully to get everything covered. I am so glad to have a great place to take our cars when they need repair. Thank you!

Woke up to find the starter went out on my QX80 and started the process to try and find a shop that was open and had the replacement part. It was the day before New Year's Eve and after searching online and attempting to call various service centers, Shaka at Caliber answered and went over and beyond what I expected. He was able to provide insight into the problem, gave cost estimates related to options and followed up with a call back to confirm cost, parts, labor and turnaround time. I appreciate the fact they answered the phone and took the time to be there when I needed help. I appreciate Shaka as well as Raevyn for explaining the process and providing a fair price with no hidden surprises. This was my first time choosing Caliber and I definitely recommend them for any vehicle maintenance or service needs.

First off, I love Caliber Auto Care, they employ very nice people. I felt bad for having told Raevyn that i was not happy for what happened today. I brought my car in for an oil change and they were the last to touch it back in August...they forgot to put on the Brake Fluid cap from the last visit. They did go out and get me a new cap at no charge. Then, the rep came out to tell me after about 45min that they do not have Mobil One and have a different brand (Royal Purple) and said if I put this in, there is a $20 rebate. I said, that's great, put it in. Then I speak to Raevyn (she is super cool!) and she rang me up and I noticed there was no mention about the rebate. Come to find out it was discontinued. About an hour ago I wrote the review and I was quite put off and since writing the review, I had a call from Raevyn Not sure if she saw my review. However, things were resolved and there was some confusion about the rebate. I am so happy that they owned up to it and called me back rath